LIFTED NETCOM perceives this business case approach to be an integral step in accomplishing that
mission. Some of the key factors that typically form the background of this goal include:
.Identify ways to reduce their current TCO (total cost of ownership) without compromising service.
.Commitment to improved performance, increased employee productivity, and enhanced custome
satisfaction.

.Protection of investment in IT Department and ongoing standardization efforts.
.Need for support from a service provider with the right team, tools, technology and processes.
.Establish a roadmap for a smooth implementation of Best Practices.
.Achieve a significant improvement in customer and employee satisfaction.
.Reduce costs ensure stability and flexibility, reduce complexity.
.IT solutions developed after methodological understanding of customer environment and issues.